Important Information for Withdrawal Process

Planning to withdraw funds from your trading account? Before you begin, it is important to understand the necessary details to avoid any delays or issues during the withdrawal process. This guide will walk you through everything you need to know, including processing times, required documents, and common reasons why withdrawals may be delayed or rejected.

Step 1: Know Your Deposit Method

When you decide to withdraw your funds, remember the method you used to deposit into your account. For example, if you deposited using a credit card, cryptocurrency, or GCash, your withdrawal will typically be processed back to the same method you used for your deposit.

Step 2: Priority of Withdrawal Method

If you deposited $300 using a credit card, the first withdrawal will be processed back to your credit card. Even if you wish to withdraw via another method, like cryptocurrency or a local bank transfer, the system will first return the amount you deposited via credit card.

Step 3: How Withdrawals Work with Multiple Methods

Once the amount you deposited through your credit card is refunded, you can proceed with withdrawing funds to other methods like cryptocurrency or a local bank transfer. After your $300 is refunded to your credit card, you can withdraw additional funds to cryptocurrency, and after reaching the maximum limit for crypto, you can choose a local bank transfer.

Step 4: What If You Did Not Use a Credit Card?

If you didn’t use a credit card for your deposit, you can withdraw funds using any available local bank transfer or cryptocurrency. This offers more flexibility in choosing your preferred withdrawal method.

Step 5: Available Withdrawal Options

While options like Skrill and Neteller are not available for withdrawals, local bank transfers and eWallets like GCash are supported. This makes it easier for users who prefer popular local payment methods.